Company Policies


Viking Electronics provides a two-year limited warranty on its products, ensuring they are free from defects in workmanship and materials under normal use. If you encounter a problem, contact Viking’s Product Support to obtain a Return Authorization (RA) number and follow the detailed instructions for returning or exchanging the product. The warranty excludes damages caused by misuse, abuse, or environmental factors.

Warranty Information


National Defense Authorization Act (NDAA) Viking Electronics Inc. is pleased to affirm that our entire product line, which includes solutions offered to the US government and to US government contractors as well as grant recipients, are NDAA 2019 compliant.

NDAA Compliance


Viking Electronics is committed to protecting your Personally Identifiable Information (PII) collected through our website. This policy explains how we collect, use, and safeguard your data to ensure a secure browsing experience. For any inquiries, you can contact us via email or phone.

Privacy Policy


We at Viking Electronics take the issue of Conflict Minerals very seriously.  The mining of Tin, Tantalum, Tungsten and Gold (also known as 3TG) can directly or indirectly finance armed groups in Africa resulting in social abuses. These atrocities are occurring in the Democratic Republic of Congo (the “DRC”) and its surrounding countries, and must be opposed vigorously

Conflict Minerals


An area of refuge, also called an area of rescue assistance, is the same thing. Area of rescue assistance is another industry term for the area of refuge. Both the area of refuge, and area of rescue assistance are interchangeable.

Area of Refuge


Alyssa’s Law is legislation aimed at improving law enforcement response time during emergencies in public schools. The law requires all public schools to be equipped with silent panic alarms that are directly linked to and notify local law enforcement, allowing them to get to the scene as quickly as possible, address the threat, and offer aid to victims.

Alyssa’s Law

ANNOUNCEMENT:  Viking products are NOT affected by the Java Log4j Vulnerability.

In December of 2021, a vulnerability was detected in Log4j, a very common Java library used by millions of software applications worldwide.

Java Log4J